i-Fundi specialises in the development of the people responsible for interacting with your customers.

Select, develop and retain customer-facing staff

The success of your organisation depends on skilled people, but do you have enough time and resources to dedicate to their development?

i-Fundi specialises in introducing new talent and growing staff in customer facing occupations. As an Employment and Skills Development Agency, we offer an end-to-end service, from securing funding, identifying prospective staff, providing introductory training and on-going career development. Partnering with i-Fundi allows you to focus on your core business, safe in the knowledge that your people have the necessary skills to deliver the expected results.

Working with i-Fundi allows you to Reduce training and staffing costs by taking advantage of various government incentives Achieve measurable performance improvements of your staff resulting in improved sales, customer satisfaction and loyalty Attract and retain better-skilled people by providing them with the training needed to develop their career Improve your Black Economic Empowerment credentials