Further Education and Training Certificate: Short Term Insurance

Further Education and Training Certificate

Short-term Insurance

NQF Level 4

Why study Short Term Insurance NQF Level 4?

This Short-term Insurance training programme is an ideal introduction for anyone wanting to succeed in the insurance industry. Participants explore how a career in the insurance industry will allow them to materialise their personal aspirations. It exposes them to the fundamental working of the industry and in so doing highlights how they personally contribute through their behaviours to customer satisfaction, the upkeep of ethical standards and regulatory compliance.

Who should study this course?

The FETC Short-term NQF 4 Insurance Qualification is suitable for:

Short Term Insurance Intermediaries who advise on Short Term Insurance products,
Internal Broker Consultants,
Call Centre Operators,
Personal Accident Administrators,
Personal lines Administrators,
Commercial Lines Administrators,
Claims,
Negotiators,
Technicians or Assessors,
Client Service Providers,
Service Agents,
Underwriting Agents,
Product Developers,
Motor Assessors,
Assessors,
Reinsurers,
Underwriters,
Personal Assistants,
Secretaries,
Service Centre Staff,
IT Systems Designers and Analysts in Short Term organisations or learners who work in Marketing Departments of Short Term Insurers.

Course Outcomes

This Short Term Insurance NQF Level 4 qualification will enable learners to:

Identify and solve problems related to Short Term Insurance.
Work effectively with others either as a team or group member.
Manage personal finances.
Collect, organise and critically evaluate information.
Communicate effectively using visual, mathematics and language skills.
Use science and technology effectively.
Demonstrate an understanding of the Insurance industry within the wider financial services context.

Programme outline

Module 1. Workplace environment and introduction to insurance

This module covers:-
Personal Effectiveness

What does it take to be successful?
Determining my purpose
Achieving personal goals
Advancing my career

Workplace relationships

Manage own work performance in relation to an organisation’s performance management system
Describe how to manage workplace relationships
Explain how to manage diversity in the workplace
Manage risk in own work environment
Apply the knowledge of HIV/AIDS

Ethics and Compliance

Demonstrate knowledge and application of ethical conduct
Describe issues for compliance that can result in legal liability

Customer Care and Electronics systems

Apply the skills of customer care in specific work environment
Show understanding of the sales process in short term insurance
Use an electronic system as a tool in financial services context

Introduction to insurance contracts and principles

Demonstrate knowledge of insurable risks
Apply the law of contract to insurance
Describe insurance in terms of SASRIA
Apply knowledge of the Short-term Insurance Act

Module 2. Short Term Insurance Products & Services

This module looks at:-

Home Owners and Home Content
Motor Vehicle Insurance
Personal All Risk Insurance
Multi-Peril Insurance

Module 3. Financial Literacy

This module covers:

Interpreting Basic Financial Statements
Describing and applying the principle of personal income tax
Investigating ways of managing financial risks in own lives
Demonstrating knowledge of VAT

Module 4. Mathematical Literacy

In this course students learn how to:

Use mathematics to investigate and monitor the financial aspects of personal business, national and international issues
Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
Represent analyse and calculate shape and motion in 2 and 3-dimensional space in different contexts